Summary of Experience

» A Masters Degree in Information Systems with E-Commerce conc. » A five+ years overall IT experience within a similar environment. » A three years experience managing projects within a diverse and highly visible Web/Internet environment. » Ability to troubleshoot and resolve system problems in distributed environments (e.g. hardware, software, Workstation, Web, Application server). » Practical experience with the day to day coordination of multi-platform, distributed, multiple-vendor Web sties. » Experience in Internet Architecture understanding competing object/models, development products, repositories, Operating Systems and interface tools. » Ability to effectively communicate with technical staff, end-users, or vendors in writing or verbally. » Experience working with a strong, customer service focused organization which proactively responds to open issues. » Strong organization and prioritization skills.  » Working knowledge of performance related testing tools.  » Working knowledge of LAN/WAN Technologies, Internet Infrastructure Services (TCP/IP, DNS, HTTP), and Internet Development Tools (e.g. Windows NT/2000, ASP/JSP, NET, Visual Basic, IIS, Site Server, SQL Server, FTP, LDAP). » Ability to comprehend and implement new and emerging technologies. » Ability to understand new and emerging technologies to keep current on new technologies.

» General Skills » Experience » Expertise & Specialties » Summary of Experience » Languages and Software » Education » Training & Certifications » References & Certifications

General Skills § Communication - Explaining; Facilitating; Listening; Presentations, Oral; Presentations, Written; Training § Leadership - Advocating; Collaborating; Creating; Leading Change; Energizing & Motivating; Improving Morale; Prioritizing § Management Process/Systems - Action Planning; Allocating Resources; Developing Systems; Implementing Process/Systems; Maintaining Process/Systems; Managing Budgets/Finances; Process Design/Initiation; Project Leadership; Project Oversight § Management, Organization General - Client Relations; Public Relations; Reorganization; Start-up § Management, People - Mentoring; Performance Management; Recruiting/Staffing; Team Creation/Building; Performance Evaluation § Strategy & Problem Solving - Conflict Resolution; Crisis Management; Decision Making; Evaluating Impact of Technology; Investigation & Analysis; Process Improvement; Strategic Planning; Troubleshooting

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Experiences My primary goal is to oversee the core creative discipline, recommend design strategies and team solutions that are aligned with technology, client requests and most importantly end-user expectations. Bridging the gap of design expectations and end-user experience is where I bring design strategy as an integrated perspective to the complete solution spectrum. To this end, the optimal goal of achieving exemplary end-user experiences, through the alignment of design and technology is my primary focus.

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Expertise & Specialties I offer over 5 years of strategic design management and creative direction expertise. My tenure of 5 years with Chicago Title, WebGrids Consulting, Red Rover Digital (an RR Donnelley Company), and J.S Paluch Company has given me the sufficient exposure to serve the interactive communication needs of all clients collectively. I bring extensive expertise in design methodology development and design strategy consulting.

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Summary of Experiences • Supervised team of application developers working on enhancements to the core Application Suite (ASP/COM/MS SQL architecture) while maintaining existing workload designing, coding, testing, and debugging applications. • Lead developer on several projects. Responsibilities include reviewing business specifications, analyzing client requirements, creating detailed design documents, database design, and developing code. • Worked with company directors to layout proposed capital expenses for anticipated projects. • Coordinated client acceptance testing and resolved issues during acceptance testing. • Responsible for the development of web-based marketing tools that provide clients an interface between marketing campaigns and the eCommerce Storefront(s).  • Ability to independently analyze work, set goals, develop action plans, and utilize time to meet deadlines and deliver on schedule. • Responsible for key platform enhancements that enabled the eCommerce application to capture check payment data. • Responsible for core platform enhancements associated with customer personalization, registration, reward points, catalog and membership information.  • Responsible for the creation and support of operations, management, XML conversion, and reporting tools. • Ability to interact effectively with clients, supervisors, and co-workers through both verbal and written communication.

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Education
DePaul University, Master of Science, Information Systems, December 2003

DePaul University, Computer Career Program, December 1997